Things pet parents ask us.

CoolLuna is a small, carefully chosen collection of premium comfort for dogs and cats. Calming beds, cooling mats, and cozy blankets, chosen for the pets who are family. We keep the collection small and considered, so every piece is something we would actually want in our own home.

We choose well made goods and look closely at quality and materials before anything joins the shop. Every piece has to pass one test: would we put our own dog or cat on it? Pets come in every shape and size, so if you have any question about fit, size, or what's right for yours, email us before you buy and we'll help you choose.

Both. Everything is made for dogs and cats alike. If a product is sized or shaped for one in particular, you'll see it noted right on the product page, and you're always welcome to email us if you're unsure.

Orders ship from the US and typically arrive within a few days. You'll get tracking by email once your order is on its way. Delivery times are estimates, not guarantees, and can vary a little by item and location.

All sales are final, so please choose with care. The one exception: if your order arrives damaged or defective, isn't as described, or never arrives, email us within 14 days with your order number and a photo and we'll replace it or refund it. There's no need to ship anything back.

Email us anytime at hello.coolluna@gmail.com and we'll get back to you within 1 to 2 business days. Real people, happy to help.